Taxes 2 Go

Privacy Policy

Privacy Policy (Website & Mobile Messaging)

Last Updated: December 3, 2025

Introduction

This Privacy Policy explains how Taxes 2 Go ("Taxes 2 Go," "we," "us," "our") collects, uses, shares, and safeguards personal information in connection with our website (www.taxes2gofl.com), our Taxes 2 Go Alerts SMS/MMS messaging program using +1 939-221-0077, and our accounting/tax services in Orlando, Florida.

1) Information We Collect

We collect: - Identifiers (name, email, phone, address, business details). - Messaging data (phone number opted‑in, timestamp/record of consent, opt‑in source, message content/metadata, delivery/read status, replies including STOP/HELP, campaign/program identifiers, carrier information). - Service/engagement data (appointments, documents uploaded via secure portal, accounting/tax records necessary to perform services). - Technical data (IP address, device/browser type, pages viewed, cookies/analytics, pixel events). - Communications (emails, forms, support requests, call logs).

2) Uses of Information

We use information to: (i) provide and improve accounting/tax services; (ii) operate the Taxes 2 Go Alerts program (e.g., appointment reminders, document requests, billing/portal notices, service updates, occasional promotions); (iii) authenticate users; (iv) prevent fraud and security incidents; (v) maintain consent/opt‑out logs and fulfill compliance obligations; (vi) communicate (confirmations, updates, invoices); and (vii) send marketing when permitted (opt‑out available).

3) Cookies, Analytics & Pixels

We use cookies/analytics and advertising pixels (e.g., Google Analytics, Meta Pixel) to understand usage and measure campaigns. Where required by law, we obtain consent before setting non‑essential cookies and provide a way to withdraw consent.

4) Sharing of Information

We may share information with: (a) service providers (hosting, email, scheduling, payments, document management, e‑signature, CRM, analytics, messaging gateways/carriers/The Campaign Registry) under confidentiality obligations; (b) professional advisors; (c) authorities when required by law or to protect rights; and (d) business transferees in connection with a merger, acquisition, or sale of assets. We do not sell personal information and do not share it for cross‑context behavioral advertising as defined under certain U.S. state laws.

5) Messaging Privacy; Opt‑Out Rights

You can opt out of SMS/MMS at any time by replying STOP. For help, reply HELP or contact support. You may opt out of marketing emails through unsubscribe links. You may request access, deletion, or correction of your information by emailing us; we will verify your identity where required. We do not discriminate for exercising privacy rights.

6) Sensitive Data & Secure Portal

Do not send sensitive personal information by SMS or email (e.g., SSN, ID numbers, full payment card data, bank logins, health data). Use our secure document portal or another authorized secure method.

7) Payments

We may use third‑party payment processors (e.g., Stripe, Square). We do not store full payment card data on our servers. Payment data is handled by the processor per its privacy policy and PCI‑DSS standards.

8) Retention

We retain records only as long as necessary to provide services, meet legal/regulatory obligations, resolve disputes, enforce agreements, and maintain consent and opt‑out logs for messaging compliance.

9) Security

We implement reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we process. No method of transmission or storage is completely secure.

10) Children's Privacy

Our services and messaging program are not directed to children under 13 (or under 16 in the EEA/UK). We do not knowingly collect personal information from children.

11) International Data Transfers

If you access the site from outside Florida/United States, your information may be processed in the U.S. and other countries with different data protection laws. Where required, we use appropriate safeguards (e.g., EU Standard Contractual Clauses).

12) Your Rights (EEA/UK & Certain U.S. States)

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing; to data portability; and to withdraw consent where processing is based on consent. To exercise these rights, contact us.

13) Do Not Track

We currently do not respond to browser "Do Not Track" (DNT) signals.

14) Changes to this Policy

We may update this Policy from time to time. The "Last Updated" date indicates the effective date. Your continued use of the site or messaging program after changes signifies acceptance of the revised Policy.

15) Contact Us

Program: Taxes 2 Go Alerts

Support: reply HELP, email info@taxes2gofl.com, or call 407-719-9599

Address: 5769 Curry Ford Road, Orlando, FL 32822

Operating jurisdiction: State of Florida, United States